Live Call Handling
The Problem
85% of potential customers won't call you back if the phone is not answered.
Missed calls often mean lost sales. The call might be missed because the line was busy, the phone rang for too long, or the customer was simply in a hurry.
Potential customers tend not to leave messages on voicemail and won't call back if the phone isn't answered, often choosing to call your competitor instead
How much is a sale worth to you?
The difference between a real person answering the phone and a recorded message is usually the difference between making a sale or not.
Our Solution
We know that creating a professional, customer oriented first impression to your clients is vitally important to gaining their business. Our Cheshire based call answering service, CallAngels, provides a friendly, polite and professional service to your clients.
Please see the options listed on the left for solutions to suit your individual needs.
Why Us?
- Most affordable provider of Live Call Handling PAs in the market
- We WILL NOT charge you for sales calls, wrong numbers, or test calls
- Intelligent, polite and friendly PAs who are able to use their own initiative to provide you and your customers with the most efficient service
- We have over 12 years experience in the market
- Over 2500 business customers
- Newly introduced customer experience improvement scheme
CallAngels
Our tailor-made service is designed to fit in with your business structure, taking the hassle out of dealing with clients. Our CallAngels PAs will answer the phone in your company name; they will be fully briefed on your company or brand and while instantly generating goodwill with your new and existing customer base, they ensure that while your clients are talking to us it will be impossible for them to speak to your competitors. This leaves you to deal with other core responsibilities while reassured that your customers and clients are receiving the same level of service that you yourself would provide them with.
If you’re a smaller business with one mobile number, we can provide a free 08 number with a bespoke reception service, giving your company a more professional image. Our PAs can even transfer the most urgent sales calls to you, ensuring you get the sale there and then.
We can take your calls 24 hours a day, 7 days a week, or more specifically if your line is busy, if you’re in a meeting, even if you’re taking a holiday, not only keeping your customer feeling like they’ve been dealt with, but ensuring you never miss a business opportunity.
We offer a wide range of bespoke solutions, including simple message taking, on-line order taking, reservation and booking services, customer helpdesk, and many more...
Testimonials
"We have been using Call Angels for about a year now and have found it very beneficial for not just picking up calls that would potentially have been missed and as a result losing customers to our rivals."
Sarah Jones
Sales Manager
Distinct Hotels Ltd
"At Barefoot Books personal customer service is paramount. We are very happy with the out of hours service Call Angels provides. The call agents deliver timely, detailed messages and provide friendly telephone support to the Barefoot community at whatever time of the day. We would highly recommend Call Angels."
La-Ree MacDonald
UK Operations Manager
Barefoot Books Ltd