An 'Act of God', service outages, terrorist threat, strike action or employee illness can effect business continuity. This may disrupt your contact with your customers, causing mistrust, complaints or even missed sales opportunities.
This includes an emergency divert number, access to changing where you divert your calls and a call answering script for us to deal with your calls in an emergency.
How this helps you
This can prevent loss of business and maintain a good relationship with your customers.
Even if an issue occurs, your customers can still call and speak to a person and won't be ignored.
You can change where your calls divert to in an instant, providing a seamless and professional service for your callers