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Call Patching

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Call Patching

When expecting a call from priority customers who you need to respond to immediately, our Agents can transfer certain calls straight to your mobile or office.

We can set this up to be flexible to your needs and transfer any specific type of call, or even all of them through to yourself or any specified member of your team.

How this helps you

This service gives you the opportunity to answer your important calls but filter out others.

This can be a great time saver as you only have to deal with specific calls and we will deal with the rest.

We can even patch calls to specific members of your team based on the type of call that comes through.