Call Recording
A fantastic way to take control of calls - you have 3 options where you can record a percentage of calls, record all calls or even record calls on demand; it's totally up to you. Brilliant if you want to use it to take control of customer details and needs, for legal back-up, customer service (resolve misunderstandings and disputes), for quality control to make sure staff are dealing with queries correctly or even just as a notepad.
How it Works
