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Virtual Switchboard

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Virtual Switchboard

Virtual Switchboard includes a welcome message, to introduce your company and a list of different department options for the callers to select.

You can also filter one of your options so calls go directly to our Live Call Handling agents ensuring all calls are answered and dealt with in a professional manner.

How this helps you

A Virtual Switchboard is used by most companies to provide a professional image and positive first impression for callers.

This service increases efficiency as callers can be directed through to the correct department.

We can record any message you require for this with male or female voice options.

How it Works

Out-of-Hours Switchboard

Have an ‘Out-of-hours’ greeting automatically played to your customer giving them 2 options to select in case of emergency. Each option will then divert the call to a pre-determined landline or mobile number.

e.g. Letting Agency : Option 1 – Emergency Gas Engineer, Option 2 – Emergency Plumber.

This could save out of hours staff having to constantly pass mobile phones between themselves when one takes over from the other.

How it Works

Connection Fee

FREE

Monthly Rental

£4.95

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